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Returns & Exchanges
At DME, we want you to be completely satisfied with your purchase. If your new fashion find isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the clothing is unworn and unwashed.
3
Affix Shipping Label
Print the prepaid shipping label provided by our portal and securely attach it to the outside of your return parcel.
4
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing